How to Scale?

by takingpitches

Uber, from BusinessWeek interview with Travis Kalanick:

In April you announced Uber Rush, a package delivery service in Manhattan. Are you considering expanding it?

That is going really well. It’s super-young, only a month or two old. It’s almost like I’m talking about an infant. But the growth of Uber Rush in New York is far greater than what the original Uber service was in San Francisco at the same age. There are still some things we want to do on product and operations. We want to get that playbook down. We did a year of Uber in San Francisco before we went to a second city. You get those processes down, then you really get started.

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